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NEWVoice of the Customer May 28, 2026
Voice of the Customer (VoC): Retirements and Pensions Core Technology
Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll… -
NEWViewpoint May 28, 2026
Systems of Execution (SoE) in Insurance: Activating Agentic AI to Close the Execution Gap
The insurance industry is entering a new AI adoption phase, one where the challenge is no longer generating insights, but executing them. Despite significant investments in data platforms, analytics, and AI, most carriers struggle to translate… -
Tech Launch Perspective May 20, 2026
Insurance Technology – Review of Equisoft’s Amplify Product Launch
Life and Annuity (L&A) insurers are increasingly investing in modernization initiatives to replace legacy policy administration environments, improve operational efficiency, and support digitally enabled customer experiences. This report explores Equisoft’s recent strategic announcements, including the launch… -
Voice of the Customer May 14, 2026
Voice of the Customer (VoC): Group Life Insurance Core Technology
Group life insurers are modernizing their technology stacks to shorten implementation timelines and deliver simpler, digital-first journeys for sponsors, brokers, and members, while balancing cost, operational risk, and compliance expectations. Legacy group administration platforms and fragmented… -
Voice of the Customer May 07, 2026
Voice of the Customer (VoC): Individual Life Insurance Core Technology
Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful… -
In today’s evolving talent landscape, organizations must consistently track key roles and skill sets across both established and emerging areas to make informed workforce-planning decisions. Elevated demand often reflects intensified competition for talent and potential attrition…
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PEAK Matrix® March 30, 2026
Duck Creek Services PEAK Matrix® Assessment 2026
Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic… -
Provider Recognition March 23, 2026
Top 50™ Life and Annuities (L&A) Insurance Technology Providers 2026
The Life and Annuities (L&A) insurance industry is entering a new phase of technology-led transformation, as insurers move beyond point digitalization toward enterprise-wide modernization powered by AI, data, and cloud. Core systems are being re-architected to… -
Roundtable March 19, 2026
Virtual Roundtable Deck - Driving Insurance Process Optimization Through Technology and Operations Sourcing
As insurance organizations contend with mounting cost pressures, geopolitical uncertainty, and rapid advances in AI, traditional approaches to technology and operations sourcing are proving insufficient. Insurers are rethinking how they engage external service providers and structure… -
Voice of the Customer March 12, 2026
Voice of the Customer (VoC): Insurance Customer Experience Orchestration Platforms (CXOPs)
Customer experience has become a central pillar of insurance transformation as carriers respond to rising policyholder expectations, digital-first competition, and stricter regulatory scrutiny. Insurers are investing in customer experience orchestration platforms to modernize high-volume journeys such… -
Provider Recognition March 11, 2026
Top 50™ Property and Casualty (P&C) Insurance Technology Providers 2026
The global Property and Casualty (P&C) insurance technology market continues to evolve as insurers modernize core systems, embed AI across the value chain, and strengthen ecosystem partnerships to drive speed, accuracy, and resilience. As carriers respond… -
Provider Compendium Jan. 09, 2026
Underwriting Orchestration for Property and Casualty (P&C) Insurance Products – Provider Compendium 2026
The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are… -
The North American retirement and pensions ecosystem is at a turning point. Recordkeepers and Third-party Administrators (TPAs) are struggling with aging technology platforms, expanding regulatory mandates, and growing expectations for seamless digital experiences. While both segments…
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Tech Provider Spotlight Dec. 19, 2025
Tech Provider Spotlight: Marketing Technology in Banking, Financial Services, and Insurance (BFSI)
Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools… -
State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Accelerator Dec. 16, 2025
RFP Questionnaire: Life and Annuities (L&A) Insurance Technology
Everest Group’s Life and Annuities (L&A) Insurance Technology RFP Accelerator provides a structured, domain-specific framework to help procurement and vendor management teams evaluate technology providers’ contractual and service performance commitments. Built for L&A insurers’ unique regulatory,… -
Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
Accelerator Dec. 03, 2025
RFP Questionnaire: Life and Annuities (L&A) Insurance IT Services
Everest Group’s RFP Questionnaire for Life and Annuities (L&A) Insurance IT Services is a purpose-built accelerator designed to support procurement, vendor management, and technology-sourcing leaders in executing rigorous, domain-specific IT service evaluations. As L&A insurers face… -
PEAK Matrix® Dec. 01, 2025
Insurance Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025
Rising customer expectations, pressure to reduce service costs, and the need for faster product iteration are reshaping how insurers orchestrate experiences across acquisition, onboarding, servicing, and claims. As carriers modernize front ends alongside legacy cores, cloud-native… -
PEAK Matrix® Dec. 01, 2025
Underwriting Orchestration for Property and Casualty (P&C) Insurance – Products PEAK Matrix® Assessment 2025
The Property and Casualty (P&C) insurance sector is rapidly transforming as carriers respond to rising distribution complexities, elevated customer expectations, and demand for faster, smarter underwriting. Traditional processes, fragmented tools, manual triage, and disconnected data are…
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