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Thematic Report March 31, 2026
Talent Demand Trends | India IT Services – H2 2025
In today’s evolving talent landscape, organizations must consistently track key roles and skill sets across both established and emerging areas to make informed workforce-planning decisions. Elevated demand often reflects intensified competition for talent and potential attrition… -
Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
Tech Launch Perspective Sep. 25, 2025
Agentic AI - Review of Zoho's Product Announcements
Zoho’s July 2025 product announcements signal a decisive move toward becoming an AI-first enterprise platform, with a particular focus on agentic AI. This report evaluates how Zoho’s ecosystem, including Zia Agents, Zia Agent Studio, and Zia… -
Thematic Report Sep. 12, 2025
Talent Demand Trends | India IT Services – H1 2025
In today’s dynamic talent landscape, organizations must continuously track both in-demand and emerging roles and skills to enable strategic workforce planning. Rising demand often signals heightened competition or increased attrition risk, making it critical to analyze… -
April 09, 2025
Talent Demand Trends | India IT Services – H2 2024
In today’s dynamic talent market, organizations must actively monitor key roles and skills, both in-demand and emerging, to enable strategic workforce planning. Higher demand may indicate more significant competition for talent or a higher risk of… -
State of the Market Aug. 13, 2024
Microsoft Business Application Services – Riding the AI Waves
Small and Midsize Enterprises (SMEs) are adopting Microsoft Business Applications to transform their operations, gain visibility, and manage end-to-end processes, including modernizing their customer experiences. In contrast, large enterprises leverage Microsoft Business Applications to strengthen their… -
Viewpoint June 11, 2024
Enterprise Maturity Model for Microsoft Business Applications in Financial Services (FS)
Enterprises are recognizing the increased need of customer centricity, with reduced costs and improve efficiency. Banks and insurers are striving to customers’ expectations of personalized sales & marketing and service experience. These evolving needs coupled with… -
Thematic Report Aug. 03, 2023
Platform Services Enterprise Pulse 2023: Top Five Service Providers Delivering Superior Value
The platform services market is evolving, with cloud-based, AI-powered, and data-driven solutions driving the change. This transformation has led to a growing demand for innovative and industry-specific offerings. However, enterprises are facing challenges in constructing a… -
Provider Compendium July 26, 2023
Microsoft Dynamics 365 Services – Provider Compendium 2023
Small and midsize enterprises are increasingly adopting Microsoft Dynamics 365 to modernize their customer experience, finance, and operations. By implementing this solution, they gain end-to-end visibility across the supply chain while streamlining marketing and sales processes.… -
PEAK Matrix® June 14, 2023
Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023
Small and midsize enterprises are increasingly adopting Microsoft Dynamics 365 to modernize their customer experience, finance, and operations. By implementing this solution, they gain end-to-end visibility across the supply chain while streamlining marketing and sales processes.… -
Thematic Report Feb. 25, 2022
Sustaining Client Satisfaction: Pivot from Implementation to Transformation Partner
As the world adapts to a new COVID-19-induced reality, enterprises globally are accelerating their digital transformation efforts with a focus on consolidating disparate technologies and a renewed push for process transformation vis-à-vis the lift-and-shift approach. While… -
State of the Market Nov. 24, 2021
Microsoft Dynamics 365 – Digitizing Customer Experience
Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises adopt Microsoft Dynamics 365… -
Provider Compendium Sep. 17, 2021
Microsoft Dynamics 365 Service Provider Compendium 2021
Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance & operations, enable end-to-end visibility across the supply chain, and streamline marketing & sales. Large enterprises adopt Microsoft Dynamics 365… -
PEAK Matrix® Sep. 14, 2021
Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2021
Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises adopt Microsoft Dynamics 365… -
Viewpoint Feb. 22, 2021
Enterprise Platform Services – Renewal Opportunity for Service Providers
The analysis presented in this report is based on Everest Group’s Enterprise Platform Services (EPS) deals database. The database captures 4,500+ active deals with enterprise platform IT outsourcing services in scope across major enterprise platform technology…
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