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  • NEW
    Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in SX. The harder question is whether…
  • Webinar
    May 15, 2026

    AI investment in CX is surging. Real impact is not. Rising expectations, tighter budgets, and an increasingly tangled vendor landscape are forcing a shift toward agentic AI and new ownership models. Yet most organizations remain stuck…
  • Webinar
    May 14, 2026

    R&D is where growth bets are won or quietly abandoned in the current era of technological acceleration. What was once a function-led cost center is now becoming a technology enabled, portfolio-driven engine of value. R&D has…
  • Webinar
    May 07, 2026

    このページを日本語で見る | View in Japanese Japan’s demographic shift is accelerating the move from product-led innovation toward outcome-based R&D pipelines centered on healthy life expectancy. As an aging society, Japan is emerging as an early test market…
  • Webinar
    April 16, 2026

    Across the global services landscape, GBS organizations that once delivered efficiency at scale are now being challenged to prove tangible business impact in an era defined by AI disruption, rising productivity expectations, and shifting sourcing dynamics.…
  • Webinar
    April 14, 2026

    Across the IT services landscape, enterprises are under increasing pressure to unlock greater value from sourcing while navigating rapid AI-driven disruption. Traditional pricing and contracting models, long anchored in labor arbitrage and effort-based constructs, are being…
  • Webinar
    April 10, 2026

    AI and agentic AI mark a potential “Netflix” moment for the software industry, with sharp market reactions wiping billions from SaaS valuations. As traditional models come under pressure, a critical question emerges: is the SaaS model…
  • Webinar
    April 08, 2026

    Across business functions, a new Business Process Outsourcing (BPO) reality is taking shape - one focused on trends and pricing. Intensifying cost pressures, rapid AI adoption, and evolving talent dynamics are pushing traditional pricing models to…
  • Webinar
    April 08, 2026

    Organizations are rethinking how they drive innovation, resilience, and cost efficiency, accelerating adoption of the Global Capability Center (GCC) model. For companies new to GCCs or in early planning stages, getting the setup right from day…
  • Webinar
    April 07, 2026

    Across the globe in CX delivery, a new reality is emerging as geopolitical instability, regulatory shifts, and trade disruptions challenge long-standing operating models. Traditionally optimized for cost and efficiency, CX footprints must now be reassessed through…
  • Webinar
    March 17, 2026

    Enterprises’ sourcing strategies are undergoing a structural shift as Global Capability Center (GCC) adoption surges and traditional outsourcing slows. With double-digit GCC growth in 2025, and nearly half of new setups involving providers, the model for…
  • Webinar
    Feb. 24, 2026

    This session is the third and final webinar in our executive series, Accelerating R&D Discovery. In this installment, Everest Group experts Jillian Walker, Vice President, and Vinay Venkatesan, Research Director focus on the evolving R&D skill…
  • Webinar
    Feb. 24, 2026

    Agentic AI systems are moving beyond assistive copilots toward more autonomous execution within R&D workflows. Yet as interest builds across innovation-intensive industries, many R&D leaders still lack clarity on what these systems can reliably deliver today…
  • Webinar
    Feb. 20, 2026

    AI advances and synthetic data generation are moving experimentation beyond traditional physical and observational models, introducing new ways to generate hypotheses and validate outcomes at scale. At the same time, R&D organizations are under mounting pressure…
  • Webinar
    Feb. 19, 2026

    The pressure to commit to transformative investments in AI-enabled discovery, advanced materials, electrification, automation, and next-generation platforms continues to intensify across Research & Development (R&D) functions. Join us for an insightful webinar, led by Everest Group’s…
  • Webinar
    Feb. 04, 2026

    As the year unfolds, organizations are making technology and services spend decisions amid sustained volatility. Enterprise priorities are being set in real time, shaped by economic uncertainty, geopolitical risk, regulatory scrutiny, and increasing pressure to demonstrate…
  • Webinar
    Jan. 12, 2026

    Agentic AI has captured the enterprise imagination, but the real challenge isn’t understanding the potential; it’s knowing how to architect for it. Join Everest Group as we break down the critical success factors that determine whether…
  • Webinar
    Jan. 12, 2026

    As AI adoption accelerates and technology becomes central to modern outsourcing agreements, sourcing leaders face mounting pressure to structure partner relationships that remain resilient in a rapidly shifting market. With investments growing larger, and innovation cycles…
  • Webinar
    Jan. 12, 2026

    Customer experience is approaching a critical inflection point. By 2026, CX transformation and AI adoption will be deeply intertwined as levers reshaping how contact centers are staffed, managed, and measured. This webinar examines how advances in…
  • Webinar
    Jan. 09, 2026

    Today’s technology companies face a major shift. Even the strongest products can’t win alone. Growth now depends on building ecosystems that amplify product value, accelerate adoption, and drive meaningful customer outcomes. In this session, Everest Group…

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