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Thematic Report May 20, 2026
Forces & Foresight™ Q4 2025 – BPS
The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP… -
FEATUREDViewpoint April 29, 2026
Orchestrating the Next Era of Member and Patient Experience in Healthcare
Healthcare payers and providers are under increasing pressure to improve member and patient trust, reduce administrative friction, enhance Star Ratings and retention. While investments in AI, automation, analytics, cloud-native contact centers, and digital channels have accelerated,… -
PEAK Matrix® April 10, 2026
Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare payers and providers are operating under sustained pressure from fragmented engagement ecosystems, rising consumer expectations, and intensifying regulatory and quality mandates. Disconnected clinical, administrative, and customer interaction systems continue to limit end-to-end visibility across member… -
Provider Compendium March 26, 2026
Healthcare Specialists IT Services – Provider Compendium 2026
Healthcare enterprises are increasingly relying on specialist IT providers to address the growing complexities of healthcare transformation, regulatory compliance, and digital innovation. Payers and providers are under pressure to modernize core systems, improve interoperability, enable digital… -
Life sciences enterprises are operating in a market access environment defined by pricing reforms, heightened transparency, and evolving health technology assessment expectations. Market access now begins well before regulatory approvals, requiring early evidence alignment, global-local coordination,…
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Pulses deliver forward-looking insights into the evolution and impact of science, technology, and trends on global transformation. By engaging with our Pulses, you will gain a deeper understanding of each topic's significance, the key innovators driving…
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Discovery March 19, 2026
SciTech Discoveries – OTC Pain Management Strategies – February 2026
Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem… -
Pulses deliver forward-looking insights into the evolution and impact of science, technology, and trends on global transformation. By engaging with our Pulses, you will gain a deeper understanding of each topic's significance, the key innovators driving…
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Viewpoint March 17, 2026
The Future of Care Management: from Fragmentation to AI Orchestration
Healthcare enterprises face mounting pressure to improve Star/HEDIS performance, reduce Medical Loss Ratios (MLR), lower avoidable utilization, and enhance operational efficiency. Although digital tools and program expansion have increased over the past decade, most care management… -
PEAK Matrix® Feb. 19, 2026
Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and… -
As Veeva becomes the cornerstone of strategic transformation in life sciences, expectations from service providers are rapidly evolving. In this Q&A session, Chunky Satija, Vice President, and Rohit K, Practice Director, from Everest Group, discuss the…
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Thematic Report Jan. 29, 2026
Forces & Foresight™ Q3 2025 – BPS
The dynamic IT and Business Process Services (BPS) industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly… -
Provider Compendium Dec. 18, 2025
Healthcare Data Management Platforms – Provider Compendium 2025
Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these… -
PEAK Matrix® Nov. 25, 2025
Healthcare Specialist IT Services PEAK Matrix® Assessment 2025
Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize… -
Accelerator Nov. 21, 2025
Market Intelligence Template for Category Strategies - Healthcare Payer Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips healthcare payer services (BPS and… -
Provider Compendium Nov. 04, 2025
Care Management Platforms for Payers – Provider Compendium 2025
The shift toward value-based care, proactive population health management, and quality-linked reimbursement models is rapidly transforming the healthcare industry. Care management platforms have become foundational infrastructure, enabling organizations to manage chronic conditions, close care gaps, enhance… -
State of the Market Oct. 31, 2025
Navigating Uncertainty and Unlocking Innovation: Clinical and Care Management State of the Market 2025
Clinical and Care Management (CCM) is becoming a strategic priority for healthcare enterprises, driven by the need to improve outcomes, contain costs, and comply with intensifying regulatory demands. Once seen primarily as a cost-control function, CCM… -
Tech Provider Spotlight Sep. 30, 2025
Reshaping Payment Integrity Solutions: Specialists Creating Buzz in the Market
The Payment Integrity (PI) market is structurally resetting. Payers are moving from retrospective audits to preventive, pre-payment validation using AI, predictive analytics, and automation to detect anomalies early, improve coding accuracy, and reduce provider abrasion. This… -
PEAK Matrix® Sep. 18, 2025
Care Management Platforms for Payers PEAK Matrix® Assessment 2025
Payers are undergoing rapid transformation to meet growing expectations around value-based care, proactive population health management, and quality-linked reimbursement. Care management platforms are emerging as foundational infrastructure, enabling payers to manage chronic conditions, close care gaps,… -
Tech Provider Spotlight Sep. 18, 2025
Bridging Data and Care: A Comprehensive Guide to Population Health Management Platforms
Population Health Management (PHM) is a cornerstone of modern healthcare, enabling payers and providers to improve outcomes and reduce costs by proactively managing patient populations. As the burden of chronic disease, aging populations, and health inequities…
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