• Thematic Report
    March 31, 2026

    In today’s evolving talent landscape, organizations must consistently track key roles and skill sets across both established and emerging areas to make informed workforce-planning decisions. Elevated demand often reflects intensified competition for talent and potential attrition…
  • Voice of the Partner
    Dec. 15, 2025

    Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive…
  • Viewpoint
    Oct. 09, 2025

    Recognition and Rewards (R&R) are no longer limited to morale or engagement initiatives; they have become a core enterprise performance and transformation enabler. Strategic R&R programs connect behavioral data, performance outcomes, and skill insights to shape…
  • Tech Launch Perspective
    Sep. 25, 2025

    Zoho’s July 2025 product announcements signal a decisive move toward becoming an AI-first enterprise platform, with a particular focus on agentic AI. This report evaluates how Zoho’s ecosystem, including Zia Agents, Zia Agent Studio, and Zia…
  • Thematic Report
    Sep. 12, 2025

    In today’s dynamic talent landscape, organizations must continuously track both in-demand and emerging roles and skills to enable strategic workforce planning. Rising demand often signals heightened competition or increased attrition risk, making it critical to analyze…
  • State of the Market
    Aug. 05, 2025

    Rewards and Recognition (R&R) programs are central to cultivating exceptional Employee Experiences (EX), enhancing engagement, and driving organizational success. By acknowledging achievements and fostering meaningful connections, these programs address employee dissatisfaction and intense talent competition. The…
  • Provider Compendium
    May 20, 2025

    Rewards and Recognition (R&R) programs are central to cultivating exceptional employee experiences, enhancing engagement, and driving organizational success. These programs have become essential in addressing employee dissatisfaction and intense talent competition by acknowledging achievements and fostering…
  • April 09, 2025

    In today’s dynamic talent market, organizations must actively monitor key roles and skills, both in-demand and emerging, to enable strategic workforce planning. Higher demand may indicate more significant competition for talent or a higher risk of…
  • PEAK Matrix®
    Jan. 21, 2025

    Rewards and Recognition (R&R) programs are central to cultivating exceptional employee experiences, enhancing engagement, and driving organizational success. These programs have become essential in addressing employee dissatisfaction and intense talent competition by acknowledging achievements and fostering…
  • State of the Market
    Dec. 26, 2023

    In the current business environment marked by talent shortages and economic uncertainties, Recognition and Rewards (R&R) solutions play a vital role in enhancing employee engagement and productivity. Additionally, with the need to attract and retain top…
  • Provider Compendium
    June 27, 2023

    In the current business environment, marked by talent shortages and economic uncertainties, Rewards and Recognition (R&R) solutions actively enhance employee engagement and productivity. Many companies recognize the importance of attracting and retaining top talent and improving…
  • PEAK Matrix®
    April 12, 2023

    In the current business environment marked by talent shortages and economic uncertainties, Rewards and Recognition (R&R) solutions play a pivotal role in enhancing employee engagement and productivity. With the need to attract and retain top talent…
  • Viewpoint
    March 07, 2023

    Macroeconomic uncertainties and the impending recession are compelling enterprises to take defensive measures such as shutting down businesses and laying off employees. From a workforce perspective, enterprises must take reactive measures to improve efficiencies, communicate effectively,…
  • Provider Compendium
    June 23, 2021

    The Rewards and Recognition (R&R) Solution Provider Profile Compendium is a companion to Everest Group’s recently published report, Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment with Service Provider Landscape 2021. The compendium provides comprehensive and…
  • State of the Market
    June 11, 2021

    The Rewards and Recognition (R&R) market grew by 9-11% during 2019-20, with a dip of about 4 percentage points compared to 2018-19 due to the COVID-19 pandemic. Though the demand for R&R solutions remained strong in…
  • PEAK Matrix®
    March 31, 2021

    The year 2020 was eventful for the Rewards and Recognition (R&R) industry, as the pandemic emphasized the importance of R&R solutions to maintain employee engagement and motivation, coupled with overall well-being and development. Notably, while the…
  • PEAK Matrix®
    April 06, 2020

    Employee engagement and experience are becoming increasingly important for enterprises, with several aspects – rewards & recognition, learning & development, physical & financial wellness, employee assistance, collaboration & communication, and people analytics – fast gaining traction.…
  • The Rewards and Recognition (R&R) outsourcing market has emerged as one of the fastest growing markets in the HRO space, clocking a growth rate of ~14% between 2016-2017. With employee engagement and experience becoming increasingly important…
  • The Rewards and Recognition (R&R) Outsourcing market has emerged as one of the fastest growing markets in the HRO space clocking a growth rate of ~14% between 2016-2017. With employee engagement and experience becoming increasingly important…