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Tech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
Provider Compendium May 14, 2026
Intelligent Document Processing (IDP) and Insurance-specific IDP Products – Provider Compendium 2026
Intelligent Document Processing (IDP) products are used across business functions and industries to reduce costs, automate document-intensive workflows, improve straight-through processing, strengthen compliance, and enhance customer and employee experiences. These products continue to evolve as enterprises… -
FEATUREDPEAK Matrix® April 30, 2026
Agentic Process Automation (APA) Solutions PEAK Matrix® Assessment 2026
Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine… -
Provider Compendium April 27, 2026
Agentic AI Products Provider Compendium 2026
Agentic AI platforms enable enterprises to design and govern autonomous AI agents that can interpret high-level business objectives and execute complex, cross-system workflows. These platforms support goal-driven reasoning, multi-step task orchestration, and adaptive decision-making in response… -
State of the Market April 09, 2026
Intelligent Process Automation Platform (IPAP) and Process Orchestration
Enterprises are increasingly moving beyond fragmented automation deployments toward unified platforms that enable enterprise-wide transformation. Intelligent Process Automation Platforms (IPAP) integrate rules-based automation, AI-driven technologies such as IDP, generative AI, and agentic AI, along with orchestration… -
In today’s evolving talent landscape, organizations must consistently track key roles and skill sets across both established and emerging areas to make informed workforce-planning decisions. Elevated demand often reflects intensified competition for talent and potential attrition…
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PEAK Matrix® March 25, 2026
Intelligent Document Processing (IDP) and Insurance-specific IDP Products PEAK Matrix® Assessment 2026
Intelligent Document Processing (IDP) continues to evolve as enterprises scale automation across document-intensive workflows and integrate AI-driven capabilities into core operations. This report assesses the global IDP products market, including insurance-specific products, highlighting how providers are… -
PEAK Matrix® March 16, 2026
Agentic AI Products PEAK Matrix® Assessment 2026
Agentic AI refers to AI systems engineered to autonomously interpret business objectives, decompose them into sequenced sub-tasks, and execute coordinated actions to drive measurable outcomes. Unlike rule-based automation that relies on deterministic workflows or copilots that… -
Tech Provider Spotlight March 09, 2026
Tech Provider Spotlight: Agentic Process Orchestration
Enterprises are reassessing traditional process automation approaches as business processes become increasingly non-linear and data-intensive. While deterministic, rule-based process orchestration platforms have delivered measurable gains in efficiency and standardization, they remain constrained in environments characterized by… -
Viewpoint March 05, 2026
The ROI of Document Automation in the Public Sector
Public sector agencies face mounting pressure to deliver faster, more transparent, and citizen-centric services while operating within tight fiscal and workforce constraints. Yet many core government functions remain document-intensive. From benefits applications to tax filings, agencies… -
Tech Launch Perspective Feb. 02, 2026
Agentic AI Automation – Review of Amazon Web Services (AWS)’ Product Announcements at AWS re:Invent 2025
Amazon Web Services (AWS) announced a set of new features for Amazon Bedrock AgentCore at the AWS re:Invent 2025 event in Las Vegas, Nevada. These updates are designed to strengthen AWS’ agentic AI capabilities by enabling… -
Provider Compendium Jan. 29, 2026
Intelligent Process Automation Platform (IPAP) and Full Suite IPAP – Technology Provider Compendium 2026
As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms… -
Provider Compendium Jan. 08, 2026
Process Orchestration Products Technology – Provider Compendium 2026
Process orchestration solutions are becoming central to enterprise automation and digital operations strategies. These products support the design and execution of long-running, multi-actor workflows and integrate human and digital workers with enterprise systems. As organizations increasingly… -
Accelerated digitalization, evolving regulations, and shifting customer expectations are challenging legacy Banking and Financial Services (BFS) systems and reshaping how institutions operate and deliver value. This Viewpoint, drawing on insights from Everest Group’s participation at Sibos…
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Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
The Banking and Financial Services (BFS) industry is entering a new AI adoption phase. While enterprises have achieved success with generative AI pilots and rule-based automation, most efforts remain confined to narrow use cases such as…
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Innovation Watch Dec. 04, 2025
Innovation Watch: Agentic AI Developer Platforms and Frameworks 2025
Agentic AI represents the next leap in enterprise automation, moving beyond predefined rules and static workflows toward systems that can interpret context, make informed decisions, and autonomously execute multi-step actions. These agents can coordinate across processes,… -
PEAK Matrix® Nov. 12, 2025
Process Orchestration Products PEAK Matrix® Assessment 2025
As enterprises navigate macroeconomic uncertainties, rapid technological advances, and growing business agility demands, the need for a unified backbone to connect end-to-end processes has never been greater. Process orchestration fundamentally enables this shift, helping organizations manage… -
Provider Compendium Nov. 12, 2025
Conversational AI and AI Agents in Customer Experience Management (CXM) Products – Provider Compendium 2025
Conversational AI (CAI) and AI agents are transforming enterprise-customer engagement, evolving from scripted chatbots to intelligent, autonomous systems capable of real-time, human-like interaction. This shift is driven by rapid advances in voice AI, multimodal interfaces, and… -
State of the Market Nov. 11, 2025
Digital Interaction Intelligence State of the Market 2025
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
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