Growth Drivers and Challenges Shaping the RTSM Market | Everest Group PEAK Matrix® 2025

The PEAK Matrix® Assessment provides a structured evaluation of RTSM providers’ strengths, scale, and differentiation in the market.

Nisarg Shah, Practice Director, and Kayva Murki, Senior Analyst, explore the major growth drivers accelerating RTSM adoption.

They also examine the operational, technological, and market challenges providers must address.