Deal Structuring in 2026: Insights on Costs, AI, and What to Expect

In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics continue to evolve, changing the very foundation of buyer–provider engagements.

In this panel discussion, Everest Group experts will unpack the year’s most critical trends across costs, the role of AI in solutioning and pricing, and the outlook for IT and BPO services in 2026.

Watch actionable perspectives on how to navigate current challenges and make smarter, more competitive decisions as you plan for the coming year.

What questions did the webinar answer for the participants?

• How has global services demand evolved in 2025?
• How has the cost of delivering IT and BPO services and pricing changed in 2025?
• How is AI impacting deal solutioning?
• What is the outlook for pricing and costs?

Who should attend?

• CIOs, CTOs, CDOs
• IT executives, IT strategy leaders
• BPO department leaders
• GBS leaders managing IT and BPO outsourcing contracts
• Pricing, solutioning, large pursuits, and finance leaders